Security Center

We use cutting-edge fraud monitoring tools that monitor your account for suspicious transactions and activity to help protect you against fraud. If we detect unusual purchasing patterns or locations, we may deny or hold a transaction until we’re sure that it’s valid. Learn more about how Taylor Bank uses card monitoring services to protect your account here.

 

To complement these efforts, we also partner with a global leader in cyber threat intelligence to safeguard your personal information. Using advanced technology and expert analysts, they monitor the deep and dark web (the Digital Underground) to detect potential threats. If a compromise is identified, we promptly contact our customers and work closely with them to resolve the issue and secure their personal information.

Check out our fraud prevention and security resources to stay up to date on how to protect your identity and keep your finances safe:

The Taylor Bank website, mobile app, and other digital channels use protocols to ensure that data transmissions are secure. 

Your Taylor Bank Visa debit cards are compatible with mobile payment wallets like Apple Pay®, Google Pay™ and Samsung Pay™, which use tokenization to provide additional security.

Taylor Bank has stood financially strong since 1890. And you can rest even easier, because your money is federally protected by the Federal Deposit Insurance Corporation (FDIC). The Federal Deposit Insurance Corporation is an independent agency created by Congress to maintain stability and public confidence in the nation’s financial system. The FDIC insures deposits, examines financial institutions for safety, and more, with the full backing of the U.S. government.

Since the FDIC was established in 1933, no depositor has lost one penny of FDIC-insured accounts. Learn more at the FDIC website.

Opt in for two-factor authentication for an added layer of protection when you log in to your Taylor Bank accounts. Two-factor authentication delivers a code to you outside of the system to verify your identity at login. 

Avoid phishing scams that call, text or email pretending to be a trusted financial institution, then asking you to share personal information. Never click links in unsolicited emails or texts or give personal financial information to callers. Although there are some situations in which Taylor Bank calls customers, a Taylor Bank representative will NEVER ask for your full Social Security Number or your account username, password or PIN. If you’re unsure if a call is legitimate, hang up and call us to confirm.

Regularly monitor your accounts for unauthorized transactions. Taylor Bank's easy-to-use alert system, including real-time fraud text alerts, helps you monitor your accounts so fraud won’t go undetected. If you notice anything suspicious, contact us immediately. Taylor Bank must receive notification of suspected fraud within 60 days of the suspicious or fraudulent transaction in order for you to file a claim.

Set up screen-lock passwords on all phones, tablets and computers you use. Equip your computers with virus and spyware protection software and keep your computer operating systems and browsers updated. And avoid modifying your operating system (commonly called "jailbreaking"), which will void the warranty and could expose your device to potential threats.

Avoid using online banking while on public WiFi networks; use your cell phone data connection instead. Don’t allow browsers to remember your passwords for financial sites or sites where you shop, and only log in to sites with secure browsing (look for “https” in the URL instead of “http”). 

Good usernames and passwords are key to preventing unauthorized account access. Create unique usernames for your financial accounts, use a different password for each site, and never reuse the same username or password on multiple financial sites. That way, if a hacker gains access to one account, the same login info won't give them access to others. Never use passwords that relate to your personal life and might be easily guessed. Consider using a password management tool that generates secure passwords for you automatically.

Paperless banking reduces the risks of mail fraud. Set up direct deposit of paychecks, government checks or pensions so you won't have to worry about lost or stolen checks. Sign up for paperless E-Statements in Digital Banking.

Never share your PIN (Personal Identification Number) with others, and be careful when entering your PIN. Pay attention to your surroundings in the checkout line or at an ATM and shield the keypad from view as much as you can while entering your PIN.

Before you use your debit or credit card at an ATM, store or gas pump, take a good look at the card payment terminal to see if it looks suspicious. Extra parts sticking out or loose pieces may indicate the presence of a skimming device that thieves use to capture card info. 

Subscribe to the Federal Trade Commission (FTC)  Scam Alerts to receive an email about what to watch out for when a new scam is becoming widespread.