If you own a business, you have plenty of banking options. And, let’s be honest, we can all appear pretty similar. But at Taylor Bank, we take a unique approach to small business banking – one our customers really appreciate.
Like every business owner, you have a lot on your plate. So you need your bank to help you save time and streamline financial tasks. But you also expect personalized guidance to help you grow and sustain your business. In other words, you look to your bank for expert advice and support, not just transactional products. Many banks may excel at one or the other. But when they try to provide both, the roles are usually split. That makes things harder for you, because the people and processes are often not aligned.
That’s why Taylor Bank takes a team approach. With us, your needs are managed by a team that works together to consider your business holistically. Whether it’s lending or day-to-day banking, you get personalized solutions. Sometimes your loan officer may take the lead. Other times, your business banker will. But they collaborate at all times to make your experience seamless and help your business thrive
"If only all of our business relationships were built this way"
“Our experience with Taylor Bank has been amazing from top to bottom,” says Lance Stitcher, who owns Seaside Vacations with his wife Elaine. “We have a team that works with us to achieve our goals, just as we work with our clients to achieve their goals. To us that is the Taylor difference, their superpower. If only all of our business relationships were built this way.”
The Stitchers’ banking team is led by Lee Chisholm, Vice President, Loan and Business Development Officer; and Sherry Tarr, Vice President, Regional Manager and Relationship Officer. “Sherry is the deposit product expert,” says Chisholm. “She facilitates the opening of any new account or business deposit product that is needed, answers questions, and shows customers how to operate. I work with them for any loan need, and help them navigate the underwriting and approval process. Combining this expertise allows for quick and efficient solutions to customer needs.”
"It's a great feeling to know we are taken care of"
Ben Nowlan of Underground Connections, a civil, electrical and communication construction company, says this team approach is hugely beneficial. “Taylor Bank’s team provides our company with a level of service that understands how valuable time is,” says Nowlan. “We expect the same level of urgency that we provide to our customers, and Taylor Bank has always excelled when it comes to fast-tracking solutions for our business. Having multiple business bankers working for us is important. It's a great feeling to know that we are always taken care of whenever a need arises.”
“The greatest support a banker can provide to its client is trust and convenience,” says Adam James, Senior Vice President, Senior Credit Officer. James is part of the team that serves Underground Connections, along with Shannon Satterwhite, Loan and Business Development Officer; and Shannon Lewis, Assistant Vice President, Branch Manager/Relationship Officer. “The team approach gives clients assurance that even if one banker is unavailable, another team member will be. For customers, having that same trust in multiple bankers instills confidence to operate their business to its fullest potential.”
"Rare and refreshing"
Igor Conev, Community Manager at Mann Properties, agrees. “In this day and age of automated systems, it’s very rare and refreshing to have real people who are service-oriented and part of the big team to help our mutual clients,” says Conev. “These redundancies are very important, especially during emergencies. Having a team of people ensures that there’s always someone available to help.” The Mann Properties team includes Heather Godwin, Vice President, Regional Manager and Relationship Officer; and Wes McCabe, Vice President and Loan and Business Development Officer.
“Not only does our team approach offer the availability of a business banker and lender," says Godwin. "It also provides access to other services we offer such as CINC, payment processing, and Intra-Fi. We take pride in our hands on approach to provide solutions that fulfill all of our clients’ banking needs.”
According to Ben Nowlan, “We have worked with other banks, but the service we have experienced from Taylor Bank has been top notch. We are grateful to have a bank that shares in our vision, and helps us achieve our goals.”
If you own a local business, join great companies like Seaside Vacations, Underground Connections, and Mann Properties to reap the benefits of our team approach. Please contact us to learn more.